Blog Entries tagged 'voice of the customer' http://sharkgeist.com Thu, 09 Sep 2010 06:25:32 +0100 FeedCreator 1.7.3 http://sharkgeist.com/blog/silencing-the-voice-of-the-customer.html <p><img src="http://sharkgeist.com/images//homers_dreamcar_200px.gif" alt="The customer cant always know what is best" hspace="5" vspace="5" width="200" height="161" align="right" />The customer is always right. Love your customers. The customer knows best.</p><p>We've all heard these old sayings. And to some extent they are right. Consumers vote with their wallets. They know what they want when they see it. The problem is when it comes to user input in the product development process the result [...] john@l2design.com Tue, 11 Nov 2008 23:00:00 +0100 voice of the customer innovation design